Draining Ballarat Bigpond?
Staff at the Telstra's Bigpond operation in Ballarat have called on management to confirm or deny rumours that their positions are to be re-located. It is understood that up to 170 of the centre's 300 positions could be affected. The Communications Division of the CPSU, the union which represents Telstra workers, is writing to the telco to demand that staff be told what is happening to their jobs and livelihood. Concern began after all staff received an e-mail announcing that major changes were being planned and that "... the BigPond team will be brought together". Staff presume that this may mean relocation to either Melbourne, Bathurst or Adelaide where existing BigPond centres are located. The e-mail also said that the impacts on Ballarat "are currently being scoped" and that "... the move ... will be met with some sadness". According to CPSU spokesperson John Jamieson, staff are in shock and are demanding to be told what the real story is. "This has come out of the blue for most people. People are frustrated that they can't get a straight answer and they are looking to Telstra do the right thing and maintain its support for regional employment in Ballarat. "These guys have done a great job for Telstra. They have worked their guts out for the company. They feel like they deserve better than this", he said. The Telstra Bigpond operation opened in its current location almost two years ago.