How the Government is gutting workers' compensation
by Dr Hannah Middleton The NSW Labor Government is trying to ram through Parliament radical legislation which will seriously damage the rights of injured workers. The government has reneged on its deal with the NSW Labor Council, with the current version of the Workers' Compensation Legislation Amendment Bill 2001 almost the same as the first version which Industrial Relations Minister Della Bosca sprang on the Upper House on March 27 without any warning or consultation. In the latest version of the legislation, instead of workers being entitled to have their claims for compensation determined by an impartial court, decisions are still going to be made by medical assessors, doctors and faceless bureaucrats behind closed doors and with almost no rights of appeal. Workers will not have the right to give evidence or be heard Binding medical assessments and draconian new guidelines for assessing the level of injuries will be introduced. The draft legislation also gives WorkCover, widely criticised for bureaucracy and inefficiency, the power to issue regulations allowing the Government to make further changes without the agreement of Parliament. Is there really a crisis? The Government claims that the workers compensation scheme must be changed because it is facing a massive debt. Premier Carr threatened if the Bill is not passed a levy will be imposed on all NSW employers to cover the deficit. Premier Carr blackmailed Parliament by alleging that the scheme is "losing $1 million a day" and that change is therefore needed urgently. All this is complete nonsense. The $2 billion shortfall to which the Premier is referring is nothing more than a paper deficit which may never actually have to be paid. The NSW workers compensation scheme has grown from $3.7 billion in 1994 to its current amount of $6.8 billion. For each of these years the fund has received more money in premium and investment income than it has spent. Last year WorkCover made a profit of $365 million. The Government's own actuary, Tillinghast Towers Perrin, says the fund will continue to grow by approximately $1.5 billion over the next four years. With that cash position, there is certainly no crisis. In 1999/2000 WorkCover had current liabilities of $2.3 billion, of which only $1.8 billion was for outstanding claims. However, there are also so-called non-current liabilities of $5.9 billion. This is money set aside to pay claims which may have to be met over the next 40 years. However, many claims will not be paid for anywhere near as long as 40 years and many more are settled with a lump sum (commutation) worth about three to five years of weekly payments plus components for lump sum entitlements and costs. If every single actual and anticipated claim had to be paid out to the full extent of its estimated cost right now, there would be a shortfall in funds. That, however, cannot happen — injured workers have no right or ability to demand that an insurer pays them the full estimated value of their entitlements at any one time. The fund does not owe money and can meet its liabilities. There is no crisis and there is only a paper deficit. Impairment assessment At present, payments of lump sum compensation are made by reference to a "Table of Maims", which deals with injuries to individual body parts. Minor injuries to single body parts attract only small payments while more serious or multiple injuries attract larger amounts, and also a separate "pain and suffering" payment. The new proposal requires a change to assessment of "Whole Person Impairment" (WPI), based on either the American Medical Association (AMA) Guides or WorkCover guidelines. The Minister for Industrial Relations, Mr Della Bosca, said union objections to the change from a set table of disabilities to a medical guidelines system is merely misunderstanding over wording. This is simply not correct. The AMA Guides, as modified by WorkCover, would be used to determine the amount an injured worker would be entitled to for permanent injury or loss of use of a part of the body. That percentage of impairment would also govern a worker's access to pain and suffering compensation in the no-fault part of the scheme. The Guides are also intended for use in assessing whether an injured worker has a sufficient degree of permanent impairment to be allowed to claim common law damages for an employer's negligence. The AMA Guides themselves contain explicit warnings that they should not be used to decide access to benefits: "It should be emphasised and clearly understood that impairment percentages derived in accordance to Guides' criteria should not be used to make directly financial awards or direct estimates of disabilities." The AMA Guides make a distinction between "impairment" and "disability". Impairment is intended to be an objective medical measure of the severity of an injury. Disability, on the other hand, is defined as the consequences of that impairment for a particular individual. Applying the same test regardless of an individual's particular circumstances results in arbitrary and unjust results. For example, the amputation of the ring and little finger of a young pianist attracts the same level of impairment as the same injury to a retired lawyer, despite the fact that the consequences of the injury are far greater for the young pianist. Under the AMA Guides the loss of range of motion in back and neck injuries is measured and these measurements are in turn used to arrive at a level of impairment. However, these measurements take no account of strength or lifting ability, the degree of pain involved in actually attaining the measured degree of mobility, or the ability to work a full shift. A study of a large number of injured workers in one US State found that the AMA Guides routinely underestimate the severity of injuries and particularly the effects of an injury on a worker's quality of life. Binding medical assessments The present legislation incorporates a system for assessment by court- appointed medical panels. The findings of medical panels can be binding on the parties if correct procedures are followed. Under the new proposals, government appointed medical assessors would make conclusive assessments of the degree of permanent impairment and whether impairment is permanent. Rights of appeal from a medical assessor's decision would be extremely restricted and claimants would not be entitled to legal representation during the course of a medical assessment. The proposed reliance on binding medical assessment assumes that medicine is an exact science and that there is a single correct medical answer to matters that may be in dispute. Under the proposed new scheme, medical assessments would be subject to WorkCover guidelines and training. This raises the distinct possibility of the Authority being able to exert its influence and priorities on the scheme. A new bureaucracy The Bill would set up a new Workers' Compensation Commission. Disputes would be referred by the Commission to arbitrators. Decisions of the Commission would be binding on all parties, with no right of appeal or review by any other court or body. As a result of the way this would work, injured workers would no longer have the right to have their claims decided by independent judicial body. The Commission President must be a legal practitioner of at least seven years standing, but does not need to have experience in this area of law. Arbitrators can be appointed if they are legal practitioners or have other skills, qualifications or experience as may be determined by the Minister, raising a very real possibility of arbitrators being selected by the Minister to suit political purposes. A member of the Commission, whether he or she is a Presidential member or an arbitrator, could be appointed for a fixed term of seven or five years maximum respectively, and is eligible for reappointment. This does not guarantee any independence of those members from the influence of vested interests. Arbitrators would not have to deal with real people. They could receive files and decide matters behind closed doors. They could hold any kind of conference they believe is appropriate, hold private conferences with any party or expert, or even make a decision without any hearing at all. Workers will not have the right to give evidence or be heard. This creates the real possibility of decisions being hidden from any scrutiny, being made behind closed doors without the opportunity of a fair hearing, and substantial injustice being done. Common law rights Major aspects of workers common law rights have been referred to a judicial inquiry headed by Justice Sheahan. It apparently began its work on June 18 (two days before its terms of reference were made public!) and must report by August 17. It is widely expected that its findings will reflect the proposals in the Government's March 27 legislation. These would prevent the majority of injured workers from being able to receive Common Law payments, including not only pain and suffering compensation, but also coverage for actual financial losses and care costs which cannot be obtained in the statutory no-fault benefits part of the scheme.